Claims
Our dedicated in-house claims team consists of highly experienced individuals. We recognise that the service we provide is a key priority for our clients, so our focus is on delivering a fast and efficient resolution of all valid claims.
In the event of a Marine Cargo claim
To enable us to deal with your claim in a timely manner, please have the following documentation ready:
- Correspondence exchanged with the Carriers and other parties regarding their liability for the loss or damage.
- Original policy or certificate of insurance
- Original or copy shipping Invoices, together with shipping specification and/or weight notes.
- Original Bill of Lading and/or other contract of carriage.
- Survey report or other documentary evidence to show the extent of the loss or damage.
- Landing account and weight notes at final destination.
Contact us
If you need to notify us of a claim or just want to find out more about our claims service please contact:
